COVID-19 has affected all parts of everyday life for virtually everyone, especially those of us in the New York metropolitan area. You know it. We know it. And we are all waiting for a realistic plan to reopen all New York metro businesses and government services that have been totally or partially closed for over five weeks.
Metropolitan Commercial Bank, an “essential” business, has committed to be open and operational:
Our bankers continue to be available by phone and appointment regardless of locale,
All of our banking centers remain open albeit with reduced hours for enhanced cleaning and adherence to social distancing in the workplace,
Telephone banking operates 24/7, and
Online and digital banking remains at your fingertips 24/7.
For all ways to connect with MCB, please visit our CONTACTS website page.
Metropolitan Commercial Bank has been open for business since the onset of New York State on Pause and other federal, state and city executive orders and regulatory directives related to COVID-19. And we will stay open during this pandemic to service all of your banking needs.
Stay safe and healthy as we go through this most difficult of times
Keeping our banking centers open is a key component of our role in our communities. Our top priority is to ensure the health and safety of our clients, staff and guests at every banking center as well as every office, conference room and workspace. We have enhanced our cleaning procedures to limit the risk of exposure, based on guidelines from the Centers for Disease Control and Prevention (CDC). And strictly follow social distancing, local restrictions and common sense on the number of people in our banking centers and workplaces at any given time.
We have temporarily modified our banking centers’ operating hours to perform enhanced daily cleanings to best serve our clients and our communities. Please visit our CONTACTS website page for the latest updates on banking center hours and services available in your area.
Metropolitan Commercial Bank’s online banking for businesses and individuals is available 24/7 at MCBankNY.com from your computer and mobile devices. We also provide advanced telephone banking that can be accessed at the telephone numbers listed on our CONTACTS website page.
Protect yourself from scams:
Keep your account information safe and secure
Never share account information or access codes or passwords with strangers or through unsolicited calls, emails or texts
Set up security and account alerts
Visit government experts for tips and advice on how to recognize potential scams and keep your accounts safe – Federal Trade Commission’s Coronavirus Scam Tips and the FBI’s COVID-19 Public Service Announcement
All of us at Metropolitan Commercial Bank are eternally grateful to the numerous individuals and organizations that have and continue to put themselves in harm’s way. Without the doctors, nurses, healthcare workers, first responders and military personnel, sanitation and cleaning crews, pharmacist and convenience store employees, supermarket and bodega workers, food prep and delivery people, financial institutions, and countless others, we all would be worse for wear. Thank you!
On Friday (April 17), there will be scheduled API maintenance from 8pm EST to Saturday 4am EST. We will be using this time to add more capacity to our infrastructure and speed up our overall services.
We apologize for the inconvenience that this may cause and appreciate your patience and understanding. As always, if you have questions or issues, please submit them APIsupport@MCBankNY.com.